Mobile App Support
Need technical assistance, encountered an issue in Gymora or any of our Android apps, or want to suggest a new feature? Contact the developer directly below.
Direct Developer Email
For urgent inquiries, developer correspondence, or bug reports:
Developer Profile
- DeveloperNeranjan Prasad
- Google Play AccountUpdov Apps
- Published Apps10+ Android Apps
- Response SLA24–48 Business Hours
Compliance & Legal
Common Support Questions
Quick answers to frequent inquiries about our mobile applications.
Where is my app data stored?
Our apps (including Gymora and utility calculators) are offline-first and store your data strictly on your local device storage. We do not transmit or host your records on external servers.
How do I delete my data or reset an app?
Because data is stored on-device, you can completely erase all data anytime by clearing the app cache/data via your Android device settings or by uninstalling the application. You can also view our dedicated deletion guides.
How quickly will the developer reply?
All support tickets submitted through this page or sent to [email protected] are answered within 24 to 48 business hours (Monday–Friday).
Can I request a new feature or tool in an app?
Absolutely! Select "Feature Request" in the form above and describe what you'd like to see. We regularly prioritize updates and releases based on user suggestions.