com.nsolution.hotelbookingmanager1Overview
At Hotel Booking Manager, we respect your privacy and provide full control over your personal data and account. In compliance with Google Play Store policies and international data protection laws, this page explains how you can request the permanent deletion of your account and all associated personal data.
2How to Request Account Deletion
You can request the complete deletion of your account and data using either of the following methods:
📧 Method 1: Email Request(Recommended if app is uninstalled)
If you have uninstalled the app or cannot log in, submit a deletion request via email:
- Send an email to [email protected] with the subject line:
Account Deletion Request - Hotel Booking Manager - Include the following details to verify your identity:
- Your registered login email address.
- Hotel / property name associated with your account.
- (Optional) A brief confirmation stating: "I confirm that I want to permanently delete my account and all associated data."
- Once received and verified, we will process your deletion request within 30 days and send you a confirmation email.
📱 Method 2: In-App Request / Data Cleanup
If you have access to the app:
- Open Hotel Booking Manager.
- Go to Settings from the navigation drawer.
- Under the Account & Security or Data & Sync section:
- To remove stored local records, use Cleanup Data.
- To delete your staff or admin account, contact your Super Admin or send an account deletion request to support directly from the app.
3What Data Is Deleted
When your account deletion is processed, the following information is permanently removed from our active systems and databases:
- •Account Credentials & Profile:Your login email address, user ID, staff role, and profile details.
- •Hotel & Property Settings:Hotel name, address, contact numbers, logo image, custom room categories, and dynamic pricing rules.
- •Reservations & Guest Records:Guest names, contact information, check-in/check-out dates, booking channels, payment records, and reservation notes.
- •Uploaded Media & Files:Any uploaded receipts, logos, or gallery attachments stored in cloud storage.
- •Activity & Audit Logs:Internal staff activity history associated with your user identity.
4What Data May Be Retained & Retention Period
- ⏱️Standard Retention Window:All active account data and identifiers are erased within 30 days of receiving a valid deletion request.
- ⚖️Legal & Accounting Compliance:In certain jurisdictions, summary transaction or invoice records may be retained for a limited period strictly where required by applicable local financial, tax, or legal regulations. Such data will not be used for any commercial or operational purpose.
- 🔒Encrypted Backups:Deleted records will be automatically and permanently overwritten from disaster recovery backups in accordance with routine backup expiration cycles (maximum 60 days).
5Contact Us
If you have questions regarding your data privacy, account deletion, or personal data rights, please contact us: